How Text Messaging Can Make a Big Difference in Staff Scheduling and Human Resources (Guest Blog)by
When you have a lot of employees and scheduling always seems to be a headache, SMS messages are the answer. A text messaging SMS software platform it make it easier to communicate with your employees. Trying to get a schedule straight, and ensuring that everyone has a schedule that works for them can be difficult. That's why when you use text messaging to help you schedule your staff you can ensure that people communicate efficiently and you can resolve any issues before they come up.
Use Messaging for Last Minute Scheduling Needs
If you have a scheduling emergency because someone has called out, you can send out a text blast to all potential employees who would be able to cover the shift. You won't have to call everyone individually to see who can work because sending out a text message is much easier. You'll be able to find a replacement for the staff member who has called out within minutes, and can then send out another text letting everyone know that the shift has been filled.
Scheduling Software Allows the Software to Do the Work
When you implement SMS scheduling software, this will take the hard work of scheduling out of your hands. The software will be able to manage the scheduling, as long as you input the right criteria into the program. Once the schedule is created, you can manually make changes to the schedule as problems come up. In addition, SMS software will save your company money, as the hardest part of a manager's job is usually scheduling. Managers who are stuck in the office creating schedules can't be on the floor supervising at the same time.
SMS Messages for Fast Response Rates
When your employees are all over the facility or have a day off, it's easy to reach everyone within a few minutes when you use SMS messaging. While employees may not be sitting at a computer, it is likely that everyone is carrying a cell phone in their pocket. You will be able to send out a text, which will be read within several minutes by just about all of your employees. When it's hard to reach your employees through email or you have time constraints, it's time to use text messaging as an affordable and effective alternative.
Whether an open enrollment period for health insurance is about to close, or you have business news you want to share with employees, texting is a viable way to communicate with employees. HR can send out quick messages when specific paperwork needs to be signed, or even if they have a form they need filled out online. HR can find many ways to benefit from the ability to text employees instead of trying to reach them by email or phone.
Text messaging and the ability to reach employees within minutes is an essential tool for running a business. You will have the ability to send out important updates to your staff, and fill in holes in the schedule easily by sending out a text blast. Employees will have a simple way to reach you when they have quick questions, and you can follow up with them wherever they are.
For more information on how integrating an SMS software can improve your HR department, click here!
Ken Rhie is the CEO of Trumpia, which earned a reputation as the most complete SMS solution including user-friendly user interface and API for mobile engagement, Smart Targeting, advanced automation, enterprise, and cross-channel features for both mass texting and landline texting use cases. Mr. Rhie holds an MBA degree from Harvard Business School. He has over 30 years of experience in the software, internet, and mobile communications industries.