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In a week which saw a new England football manager, the CIPD has cast a light on the growing problem of management within the UK. While we all hope that Roy Hodgson can break the trend of English failure, the greater worry is that there is a deficit of leadership skills within British business. That, clearly, is affecting productivity and profitability.
18th May 2012
The phone based reference check; time tested, highly valuable and mostly done entirely wrong by HR professionals today.
27th April 2012
Apple is running a seriously smooth operation in their retail stores. Each employee has a distinct role to play, understands that role, and does his/her part to deliver the level of service we've come to expect from this powerful brand. All of this requires serious alignment of brand, business goals and people process.
26th March 2012
Keeping customers interested in your products and services is crucial to keeping your business afloat in today’s ever-evolving marketplace.
16th December 2011
